Frequently
Asked Questions

We install polyurea-epoxy hybrid systems sealed with a polyaspartic topcoat. We are trained in all three technologies — polyaspartic, epoxy, and polyurea — and we adjust the system based on your specific project, surface, and conditions. The result is a floor engineered for your exact situation, not a one-size-fits-all product off a shelf.

The number one cause of floor failure is skipping or cutting corners on surface preparation — specifically not diamond grinding. Acid etching does not create the mechanical profile needed for a permanent bond. Every Shipp-Mates Epoxy of the Ozarks install starts with full diamond grinding. No exceptions, ever.

With full diamond grinding prep and professional-grade polyaspartic coatings, expect 15 to 25 years. Our system is backed by a written lifetime warranty against fading, peeling, and yellowing.

Our full flake system creates a textured, slip-resistant surface that provides better wet traction than bare concrete. Smooth systems can include anti-slip additives on request.

No. That is one of the key advantages of polyaspartic over standard epoxy. Our system is hot-tire resistant. Standard epoxy is prone to hot tire pickup, which is why so many cheap installs fail.

Diamond grinding uses a specialized machine to mechanically abrade the concrete surface. This removes existing coatings, oils, and imperfections while creating the microscopic profile needed for maximum adhesion. It is the single most important step in a lasting floor — and the step most cheap installers skip.

Yes. All cracks, control joints, and surface damage are filled and leveled before any coating is applied. We fix problems — we don't coat over them.

Most residential installations are complete in one day. Some larger jobs may take 1.5 to 2 days. We give you an accurate timeline at your free quote appointment.

With our standard topcoat: walk on it 24 hours after we leave, drive on it at 48 hours. With our extra-slow topcoat (which produces an even more seamless finish): walk on it at 48 hours, drive on it at 72 hours. We will tell you exactly which system was used on your floor before we leave.

We don't post fixed pricing because every floor is different — square footage, concrete condition, coating system, and layout all affect the final number. The fastest way to get a real ballpark is our Instant Price Calculator — enter your project details and get a price range in under 60 seconds. For an exact written quote, call 417.255.6890 or schedule a free on-site visit.

Never. Free quotes are always free — no travel charge, no consultation fee, no obligation. We come to you anywhere within our 75-mile service radius.

Financing options are coming soon. Call us at 417.255.6890 to ask about current payment options.

No. Our quotes cover everything — diamond grinding, crack repair, full coating system, and cleanup. No surprises.

We carry 25-plus flake color blends plus solid colors and metallic options. We bring physical samples to every quote appointment so you can see them in your actual space and lighting.

Yes. We can create custom flake blends to match virtually any color scheme including sports team colors. Ask us at your quote appointment.

Absolutely. We bring physical color samples to every free quote appointment. No commitment required.

We serve a full 75-mile radius around Osage Beach, MO — including Camdenton, Lake Ozark, Eldon, Versailles, Laurie, Linn Creek, Macks Creek, Stover, Montreal, Iberia, Sunrise Beach, Village of Four Seasons, Tuscumbia, Lebanon, Climax Springs, Gravois Mills, Brumley, Rocky Mount, California, and all communities in between.

No travel charge within our standard 75-mile service radius. Every customer in the Lake of the Ozarks gets the same pricing, same quality, same crew.

Yes, in most cases. We install year-round. Concrete surface temperature must meet a minimum threshold. Heating the garage often resolves winter installation concerns.

Our written lifetime warranty covers fading, peeling, and yellowing of the coating system under normal use conditions. It applies to every residential and commercial install we complete and is provided in writing on the day of installation.

Sweep or dust mop regularly. Clean with a neutral pH cleaner when needed. No waxing, stripping, or special products required. That is one of the biggest advantages of our polyaspartic topcoat — it is virtually maintenance-free.

Call us at 417.255.6890. We are a local, owner-operated company. When you call, you talk to the people who did your floor. We stand behind our work and will make it right.